Find all hotels by Prince Hotels in Minamiashigara from SAR 239

Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast! Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding. Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...

The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.

Great view of Mt.Fuji.

Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station. The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.

Love the location! Close to train station and everything. Love the private onsen.

Fantastic selection at buffet breakfast . Wonderful Onsen

Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious.

I really enjoyed the welcoming front office staff. They were very friendly and helpful. The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.

Hakone Airu was a wonderful stay that will form part of our unforgettable trip to Japan. At first, I was hesitant to book this hotel because of the limited number of reviews. In the end, I took a chance and went a "Superior Room" with in-room bath. To be honest, not sure what the difference is between the different room types. Such a room with dinner & breakfast seemed to cost a lot more at other hotels. Not sure what else you get in other places; but I'm sure it can't get much better than...

An incredibly relaxing, cozy, and peaceful stay. Surrounded by lush greenery outside every window, soaking in the open-air hot spring that warms both body and soul, and strolling along flower-lined paths through the hills to discover Hakone's most breathtaking scenery. A truly unforgettable retreat.

Serene and beautiful. The food was delicious…each presentation a work of art. To be able to go to the dining for breakfast and for dinner in the pajamas, that were provided fresh each day, was a treat and added to the R & R. The hot springs soaking tub on the balcony of our room was pure heaven.

We had a wonderful view of Mt. Fuji and the city as hotel is well elevated above the city. Very peaceful. Did not do breakfast, but dinner was an excellent experience for the price. Staff was courteous and friendly. Free parking, free morning coffee on 5th floor. Short Drive to Lake Ashi and sites.

I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

Deceptive from the outside / front. Simple beauty, great staff, and an over the top room. We want to go back!!!

A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen

Better than expected, spacious room, good buffet breakfast, pleasant staff. Walkable (30 minutes) to the hot springs (Onsen) near the Premium outlet shops which is a must do, together with a massage package which was a once in a lifetime experience for me. Unfortunately, did not see Mt. Fuji during my stay as the weather was cloudy. I stayed for 2 nights before heading to Osaka from Gotemba station.

Overall excellent stay. Yet, they couldn’t accommodate for late check-out. It was hard to look for taxi to drive back to Gora station, instead we had to walked down with our luggages. They should at least provided transportation.