"Room was not what I expected but it was extremely clean"

"After we checked out they charged my CC for $7.49 for a wash cloth they said was stained which is ridiculous. Afterwards my wife starting checking other reviews on other sites and low and behold this is a common practice this hotel uses because most people won’t go back after them. Wrong with me. My CC company took care of this and I contacted their corporate office for such a despicable practice. No more Best Westerns for us. Don’t stay there."

"Was clean yet we were assigned to a handicap room The shower was an unpleasant experience because the floor was unbalanced and the water flowed out on the bathroom floor?"

"Property was clean and room was clean. Pillows, bedding and towels were just average. Air conditioning didn’t work well."