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"This was our 2nd time at Mitsis Rinela after trying a few of the Mitsis properties. The facilities and the sand beach are the main attraction for sure. Everything has been or is being refurbished and the hotel is really beautiful. Would highly recommend to anyone interested in an all inclusive resort. Only drawback for us as a couple was the number of kids around but that’s the summer for you. Not much can be done about that. "

"The most beautiful hotel with the friendliest people and the best food! "

"The an ultimate hotel for the best vacation ever!!! First of all most importantly service!!! Always there for your every need taking care of your every last concern All inclusive to the highest standards especially with our specific culinary needs the hotels nutritionist are always ready to do anything for your needs they where amazing both of them!!! And finally a great shout out to Vicky from the front desk she was amazing in every possible way!!! Thank you for the room upgrade!!!!!"

"I would highly recommended this hotel for a family holiday. It has something for everyone. The staff are very helpful, service was excellent, rooms were fabulous and the food choices are very good."

"We arrived at the hotel and immediately they upgraded our room to a room with a private pool (very nice, but unfortunately not usable). Everything was perfect and appreciated. The food in the main room is excellent and with a wide selection, the chef is always there with a big smile. On the other hand, in the two restaurants, unfortunately, the food is not made on site, Just heats it up and serves it. It's a shame, because these are good quality products! Anyway, this is not a complaint, just sharing our feelings. We definitely recommend the place, and of course we will go back there soon!"

"Was very happy with my stay, managment and Ramona from client relations were amazing and made my stay that much better. Would return to any accommodation they are at in the future. Thank you! Ryan from Canada :D "

"Everything was exceptional – the room, food, service, staff, facilities, and location. We would definitely recommend the hotel and would stay there again without hesitation. "

"The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday"

"Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars."