"Positives:staff friendly/helpful, water got and stayed hot, new flooring in part of room, an obvious attempt was made to update, TV worked Negatives: room was very dirty, hair and burn holes in bedding, shower had hair and dirt, faucet/shower head was not properly attached to wall so moved every time I touched it (can only imagine the mold behind), shower curtain was moldy, floor was sticky. Entire place smelled like an ashtray and was extremely loud, sounded like every door was being slammed...