"When I checked in it took almost 30 mins for the staff member to get me a room as he was unfamiliar with the system. When I finally got into my room it was full of bugs, dirty sheets and towels and the shower was full of scum and left over soap from a previous stay. The staff did provide me with a fresh set but attempted to charge me for me and I needed to explain I didnt even get to put my bags down to notice how dirty they were. During the stay I did not have hot water in my shower and the...