"The space was nice. It was in a beautiful location. It was dog friendly without having to pay an outrageous pet price. Valet parking was $89 but they were so nice and there are in/out privileges which is rare in Chicago, on Michigan Avenue. The on-site restaurant was good and very affordable, so much so that a large cheeseburger, fry, mac&cheese, an entire pizza & beverages were $60. The spa robe in our suite was softer than others at other resorts. Overall, I would recommend"

"Big rooms, nice lobby, and great breakfast. Good location and easy check in."

"Great hotel"

"they had so much dirt in the bunk beds and the little miniature sofas in the room, there was literally hair on that small sofa, the curtains had weird stains on them, the technical switches to operate the light and everything else was so so so outdated and not maintained properly, the ac wasnt working even on 60 F, and the staff had such an attitude whenever you tried talking to them, no concern about customer problems at all worst experience ever, will never consider any freehand hotels ever...