"The property was well maintained, rooms very clean, beds comfy, full hot breakfast with lots of options, quiet place even with lots of families. Helpful large staff. Good parking with lots of EV stations. I did not use the indoor pool but it looked very clean and maintained. For Best Western value stay, its likely a top property. Close drive to Niagara Falls, outlets, airport and Canada. If your looking for a budget friendly property this is a great option!"

"First they gave me a room with someone. Secondly I paid for a non smoking room and the room smelled like cigarettes. Then finally they put in a handicap room which I didn't pay for...I was so upset."

"Great location and very confortable. The staff is incredibly kind. This is our second time and it keeps on looking better and better with the remodeling. We complaied about someone smoking weed on our floor and they immediately took care of it."

"Clean room and staff very friendly and approachable."

"Safe are"

"The entire hotel including the room smelled strongly of cigarettes. The linens smelled clean and the bathroom was clean, but the carpet was sticky in places (ugh) and I’m just too sensitive to odors. Also the AC wasn’t turned on before I got there - it was 80 degrees in the room when I arrived. I booked two nights and only stayed one. Staff was pleasant."

"Breakfast was included and had several options for a two night stay. Any more and you'll tire of the same standard food. There's no shuttle service to or from the airport which is only 6 minutes away. There's no microwave in room. The room's pullout bed had a dirty sheet. We had a terrible experience the day of checkout. I was traveling with my minor children ages 9-14and under. During breakfast downstairs, my oldest experienced a leak from the ceiling. As I went down to check, I left my...

"Y"