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Holiday Inn Express Mexico Santa Fe by IHG

3.0 star property
Hotel in Mexico City with free breakfast and a 24-hour business center

Choose dates to view prices

Located in Mexico City's heart, Holiday Inn Express Mexico Santa Fe offers free self-serve breakfast, an on-site coffee shop, in-room WiFi, a relaxing garden, and dry cleaning services. Guests consistently praise the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is SAR 200
SAR 239 total
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hair dryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Guillermo Gonzalez Camarena 1400, Mexico City, CDMX, 1210

What's nearby

  • Expo Santa Fe Mexico - 2 min walk - 0.2 km
  • Tecnologico de Monterrey - Santa Fe - 8 min walk - 0.8 km
  • Parque La Mexicana - 8 min walk - 0.8 km
  • Santa Fe Center Mall - 10 min walk - 0.9 km
  • Ciudad de los Ninos - 12 min walk - 1.0 km

Getting around

  • Santa Fé Station - 14 min walk
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 49 min drive

Restaurants

  • ‪Café Torino - ‬2 min walk
  • ‪Los Canarios - ‬1 min walk
  • ‪Taquearte - ‬1 min walk
  • ‪Café Torino To-Go - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Express Mexico Santa Fe by IHG

Hotel near Paseo de la Reforma
Free self-serve breakfast, a grocery/convenience store, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express Mexico Santa Fe by IHG. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), a banquet hall, and a vending machine
  • Meeting rooms, concierge services, and luggage storage
  • An elevator, a vegetable garden, and multilingual staff
  • Guest reviews give good marks for the helpful staff
Room features
All 128 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with premium channels
  • Recycling, free infant beds, and coffee/tea makers

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  • Air conditioning
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9.0 out of 10, Wonderful, 2,701 reviews
The price is SAR 300
SAR 359 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to noon
  • A coffee shop/cafe

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Mexico Santa Fe
Holiday Inn Express Mexico Santa Fe
Holiday Inn Express Mexico Santa Fe Hotel
Inn Express Mexico ta Fe

Frequently asked questions

Is Holiday Inn Express Mexico Santa Fe by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 58 per day. Valet parking is available for MXN 58 per day.

What time is check-in at Holiday Inn Express Mexico Santa Fe by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Mexico Santa Fe by IHG?

Check-out is at 1 PM.

Where is Holiday Inn Express Mexico Santa Fe by IHG located?

Located in Santa Fe, this hotel is within 1 mi (2 km) of Expo Santa Fe Mexico, Santa Fe Center Mall, and Ciudad de los Ninos. Parque La Mexicana and Centro Medico ABC Santa Fe are also within 2 mi (3 km). Santa Fé Station is 14 minutes by foot.

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Reviews

Holiday Inn Express Mexico Santa Fe by IHG Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 389 out of 772 reviews
Rating 8 - Good. 236 out of 772 reviews
Rating 6 - Okay. 85 out of 772 reviews
Rating 4 - Poor. 35 out of 772 reviews
Rating 2 - Terrible. 27 out of 772 reviews

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Two weeks ago I stayed in the same hotel and this time it was completely different experience. The staff was great. This time it was much better than last. I would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Christian Antonio

Liked: Amenities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

ROGELIO TROYO

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Erick

Liked: Amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Rodrigo Ivan Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Apr 2025

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. Unfortunately property has old/frayed towels, holes in bed sheets, problems with shower temperature, not very clean. Felt like a cheap motel. Fortunately the staff helped us and they relocated us to a property next door which was a little better, but same comments about their towels and bed sheets.
Dirty towels
Hole in pillow cover
Stayed 4 nights in Oct 2025

4/10 Poor

chris

Liked: Staff & service
Disliked: Cleanliness, amenities
bed sheet is yellow
Stayed 1 night in Sep 2025

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel located in convenient and walkable area.
Stayed 14 nights in Apr 2024

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to all of the main points of interest in Santa Fe, Mexico City. The place is clean and neat, and the staff are always helpful. The breakfast is really great. Well worth the price.
Stayed 2 nights in Mar 2025

6/10 Okay

Brian

Liked: Amenities
Disliked: Property conditions & facilities
Outdated lobby area and no bar or are to relax at…felt cold inside.
Stayed 5 nights in Jul 2025

2/10 Terrible

Mildred

Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay, and it’s not normal for this to happen in this hotel chain, because I’ve stayed in others and they’re exceptional. The bed sheets had hair and were dirty. I even requested a sheet change, and when they removed the pillowcases, they were yellow. I asked to change rooms, and in the new room, one of the two queen beds again had hair on it. And they don’t give refunds to switch to another hotel. It’s a hotel where the cleanliness is terrible.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jimena

Liked: Cleanliness
Excelente
Stayed 1 night in Feb 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean hotel close to the central Santa Fe
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to visit the Universidad Iberoamericana and at the heart of the Santa Fe corporate world and convenient restaurants
Stayed 2 nights in Mar 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice beds
Stayed 2 nights in Jun 2024

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

4/10 Poor

Alonso

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
LIt is isolated from abroad. limited restaurants and shopping facilities in safe walking distance. Just one towel in the bathroom. Room big but no charm. Good price but grotty feeling
Stayed 1 night in May 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New room and clean, good size of the room. Breakfast good enough. Easy to park and incredible and safe location
Stayed 2 nights in Apr 2023

6/10 Okay

Paul

Disliked: Amenities, property conditions & facilities
No sign outside identifying the hotel. Ambient lighting throughput the room is fluorescent..hideous. Thermostat for room is crude.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Jun 2024

8/10 Good

Lissi Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, wonderful breakfast. Nice staff. Towels looked old and stained. It made me wonder if they use them to clean the bathroom. Beds were clean and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in May 2025

6/10 Okay

VICTOR ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025