Find all hotels by Greene King in Merstone from SAR 211

"Great stay. Initially we had a dirty bath upon arrival however after staff trying to clean it theg couldnt get the marks off. They offered us a free upgrade. Wenloved thebroo. And servoxe. The food was good to. We had a carvery and a breakfast. The hotplate was quite small but the hotel did not seem that busy at the time. There was an initial wait as we arrived at checkin time 1500 and others had to wait as well for rooms to be finihsed cleaning. No one checked in till 1600. This mildly inconvenient as we went to have our carvery. I put this down to being a bank holiday weekend on a sunday and not having staff in. "

"We loved our short stay.....the only thing i would change is the pillows were so hard. Thank you for everything. "

"The staff was friendly and helpful. The location was convenient to the train station and cruise terminal. We walked to a great Italian restaurant and Old Town. The loft room was perfect for our family."

"I really appreciated how kind and helpful the staff was. "

"Best Holiday Inn Express we have stayed at, room lovely, spacious and bed comfortable. Breakfast included was really good, choice of cooked and continental. Thanks for the hospitality "

"The staff were incredibly knowledgeable with regard to cruise ship procedures and processes. They were able to answer questions and put my mind at ease. Huge respect for employees who backed each other up with some rowdy guests. 24 hour bar for guests!"

"Close to everything,clean but small.great staff"

"Asked reception for a bath, so they changed our room straight away "

"Had a lovely stay here. The room was clean and comfortable, the staff were friendly and helpful, and the location was convenient. Great value for the price—would definitely stay again! "