Find all hotels by CitizenM Hotels in Merstham from SAR 475

"Fantastic experience, they upgraded facilities, will come back to stay again!"

"This room was TINY!!!! But over all the as good, clean towels/bedding. But hotel is a little dated."

"Top hotel in top location. Breakfast is top notch."

"The best hotel is London for us, have stayed many times and this time with our family ready to watch the London Marathon. It is perfectly situated on the Thames. The food is top quality and a decent price! Looking forward to our next stay! I would say the only thing missing is an indoor pool."

"Great location for sure and the modern minimalist lobby is very nice. Rooms are simple but nice and bed was comfy. However cleanliness wasn't up to par. We found receipts on the floor from the previous guests and there were cigaret butts on the tiny terrace and the sink could have used a little wash down as well. Which means either they didn't clean it between guests or did a rush job. Which is also disappointing given that we had to pay 40 pounds to check in early because we arrived at noon and check I. Wasn't until 3. We would've just left our bags and gone exploring but it was 15 pounds per item so with 3 suitcases it was cheaper to pay to check in early. It's like they rush to get the rooms ready in order to do the upcharge for early check in thing. Probably also why check out is 10am (or you can pay to get a later check out). Not cool Zedwell ...not cool."

"all staff I encountered where super helpful and friendly"

"Not enough lifts for the size of the hotel. At busy time"

"yes"

"It was fine. The room was comfortable enough. Was incredibly slow check-in, and room service didn't arrive prior to 5 pm so we skipped I, which is fine just not expected. The good thing was the cafe next door, good coffee and food and nice staff. "