Find hotels near Merchant's House, Plymouth from SAR 258

"Would not stay again. Whilst the family room was fine, the bathroom extractor fan was deafening, and for a family room they only included 2 sets of towels and 2 mugs for the four of us. We went to use the pool, the main reason we booked the hotel, and were told they had run out of towels and we would have to go back to our room to get and use those towels. The pool and changing room was tired and shabby. But worst of all was the metal sheeting on the bottom of the pool, which had intermittent welds, and was sharp edges which I cut my toe on. The steam room was out of order and not usable. Also the TV didn't work in the room, there was no signal on any channel. We reported this, and it was fixed, but only a selection of channels were available and this did not include the 4 main terrestrial channels. All in all, pretty poor, and we had a better deal at Travelodge around the corner. A previous night (just no pool). Staff resolved most issues when raised. But didn't seem that bothered."

"Everything was really good and could not fault the hotel or the staff. Well done for making a great family stay."

"Parking was adequate if a little tight but the hotel was very nice and clean, the staff were very attentive ensuring I was on my way and could find the location. The room itself was clean and nicely decorated with all the amenities you would need although the bed was a little too soft. Breakfast was made to order cooked breakfast which was lovely but they also had a buffet style cold menu and selection of juices, coffee machine which was lovely. Highly recommended."

"Breakfast was nice. Bacon and sausages was great Nice coffee. Slept really well. Good parking. (£10 Extra but private parking) Staff freindly"

"Yes Food was good, Breakfast was excellent."

"Clean room, convenient location, staffs are vey nice, room is a bit noisy at night, not sound proof. Overall is good.😀 "

"The parking was good at the hotel and only £10 a night. The hotel is lovely, good breakfast, bar open till 02:00, rooms very comfortable. Would recommend staying here and close to the city centre."

"Lovely location but we both slept really badly as the walls are very thin and not soundproof in the least!! The person in the room next door was talking (maybe gaming) loudly all night, until some time after 5.30am, making it impossible to sleep. Otherwise hotel was friendly and a ve try pleasant experience."

"Very convenient location for exploring Plymouth. Drakes Circus, the Barbican and Hoe are all within a 5-10 min walk and there are many places to eat within a few minutes walk. The room itself was equipped well enough. We found the kitchen very convenient. The bed and pillows were slightly uncomfortable but were fine. Overall we enjoyed our stay, however a number of small inconvenient things really impacted our stay. -The storage cupboards alongside the bed were completely unusable as the bed blocked the ability to open the doors. If we were to push the bed far enough to open the doors, then only one side of the bed would be useable. This meant we had to leave our suitcases open on the floor for the duration of our stay as there was no bench or luggage stand to place them on. -The couch was comfortable enough but far too small for two people to sit comfortably and was very small for the scale of the room. -The small dining table was the only place to put down small belongings and to hang coats so it left the table mostly unusable. A wall mounted coat rack would be a beneficial add to this room -The only place to blow dry hair was under the TV. The only mirror in the suite was a foot too far away from the outlet and I had to use the reflection in the TV to dry my hair. -The light in the hall entrance is motion activated and there was no off switch that we could locate. This meant that if you went to the washroom in the middle of the night, the whole room lit up and woke"