"The hotel was a very disappointing experience. The facility looked abandoned, and even the name was different upon arrival. I was told the hotel was closed and that they had no record of my booking, despite the fact that I had already paid.
The reception staff were unhelpful and showed little concern for the situation. It took about an hour before they finally agreed to give me a room. Unfortunately, the room itself was dirty and had several damages.
Due to the festival and lack of alternative...
"The hotel was a very disappointing experience. The facility looked abandoned, and even the name was different upon arrival. I was told the hotel was closed and that they had no record of my booking, despite the fact that I had already paid.
The reception staff were unhelpful and showed little concern for the situation. It took about an hour before they finally agreed to give me a room. Unfortunately, the room itself was dirty and had several damages.
Due to the festival and lack of alternative...
"Filthy,had to ask for top sheet as blanket was unclean.pillows filthy Bathroom extreamly filthy.lightswitches everything filthy, long worms and snail on bathroom floor,no waste basket no bottled drinking water,waterpressure in shower dropping off.floortiles under basin and in areas in bathroom beyond professional clean.was late,so not able to look for different hotel"
"Filthy,had to ask for top sheet as blanket was unclean.pillows filthy Bathroom extreamly filthy.lightswitches everything filthy, long worms and snail on bathroom floor,no waste basket no bottled drinking water,waterpressure in shower dropping off.floortiles under basin and in areas in bathroom beyond professional clean.was late,so not able to look for different hotel"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The property has traditional Bali structures and is stunningly beautiful next to rice fields on either side terraced into hillsides. There are two lovely infinity pools, one overlooking the rice fields. The staff are lovely and welcoming. Balinese massages were great. The manager Doni is very friendly and helpful. Highly recommend for seclusion away from crowds and commercialism.
The property has traditional Bali structures and is stunningly beautiful next to rice fields on either side terraced into hillsides. There are two lovely infinity pools, one overlooking the rice fields. The staff are lovely and welcoming. Balinese massages were great. The manager Doni is very friendly and helpful. Highly recommend for seclusion away from crowds and commercialism.
This was a fabulous place to stay for 4 nights, in the rice fields in a small village where vilagers' lives are real and authentic. The staff were warm and friendly, always happy to help us with our Balinese language. The food was nice and fresh and the Wooden House was a treat to stay in.
I would recommend Umusari to anyone wanting a relaxed, authentic Balinese experience.
This was a fabulous place to stay for 4 nights, in the rice fields in a small village where vilagers' lives are real and authentic. The staff were warm and friendly, always happy to help us with our Balinese language. The food was nice and fresh and the Wooden House was a treat to stay in.
I would recommend Umusari to anyone wanting a relaxed, authentic Balinese experience.
Our stay was beyond amazing I celebrated my birthday at Ayung Resort the resort is a gem hidden 15 mins of central UBUD peaceful beautiful resort the resort is 5star hospitality we where only going to stay for 4nights and ended up for 8 nights! The free breakfast is great over looking the jungle the view is magical ! If you want to experience UBUD Ayung resort is a must ! Thank you to all the staff from Damian and Sonia
Our stay was beyond amazing I celebrated my birthday at Ayung Resort the resort is a gem hidden 15 mins of central UBUD peaceful beautiful resort the resort is 5star hospitality we where only going to stay for 4nights and ended up for 8 nights! The free breakfast is great over looking the jungle the view is magical ! If you want to experience UBUD Ayung resort is a must ! Thank you to all the staff from Damian and Sonia
If you're going to stay in this area of Bali, this is the place to stay. To be honest, I don't know if it is truly a "5 star" resort as it doesn't come close to the Ritz Carlton-level, but it is a really nice place.
The resort is family friendly with all kinds of activities for the kids. Plus, centrally located to good bars / restaurants
I think my only real issue was the size / quality of the room for the price point. I've stayed in way larger / nicer rooms for $200 a night. At least...
If you're going to stay in this area of Bali, this is the place to stay. To be honest, I don't know if it is truly a "5 star" resort as it doesn't come close to the Ritz Carlton-level, but it is a really nice place.
The resort is family friendly with all kinds of activities for the kids. Plus, centrally located to good bars / restaurants
I think my only real issue was the size / quality of the room for the price point. I've stayed in way larger / nicer rooms for $200 a night. At least...
This is a lovely boutique hotel right outside the chaos of Ubud. It offers a quiet, relaxing environment and the pool is stunning. Best of all is the kind, caring staff who greet you and are eager to help in any way possible. I would definitely stay here again!
This is a lovely boutique hotel right outside the chaos of Ubud. It offers a quiet, relaxing environment and the pool is stunning. Best of all is the kind, caring staff who greet you and are eager to help in any way possible. I would definitely stay here again!
Brian
Reviewed December 2, 2024Reviewed December 2, 2024
I was so impressed with my entire stay at your hotel. Everyone greeted us with kindness and a genuine desire to do anything they could to make our stay very pleasant. The breakfast buffet was also outstanding.
I was so impressed with my entire stay at your hotel. Everyone greeted us with kindness and a genuine desire to do anything they could to make our stay very pleasant. The breakfast buffet was also outstanding.
Pamela
Reviewed November 9, 2026Reviewed November 9, 2026
This property is amazing!! I would definitely stay here again. All the staffs were very friendly, courteous and attentive. They made me feel so welcomed and they all spoke English pretty well. They picked me up from the airport for about $30 U.S dollars and it was stress free. The property has an infinity pool and the view from my room of the rice field was so beautiful! They have a shuttle that runs every few hours to take you to the center of Ubud where you can walk around and eat and shop....
This property is amazing!! I would definitely stay here again. All the staffs were very friendly, courteous and attentive. They made me feel so welcomed and they all spoke English pretty well. They picked me up from the airport for about $30 U.S dollars and it was stress free. The property has an infinity pool and the view from my room of the rice field was so beautiful! They have a shuttle that runs every few hours to take you to the center of Ubud where you can walk around and eat and shop....
Tina
Reviewed October 26, 2019Reviewed October 26, 2019
Would recommend garden room at minimum. Extra price not much and worth the minimal price difference. Let’s you have a much nicer experience when in the room itself or taking advantage of the spacious terrace or exposed shower. Otherwise you are facing other buildings or parking lots.
Would recommend garden room at minimum. Extra price not much and worth the minimal price difference. Let’s you have a much nicer experience when in the room itself or taking advantage of the spacious terrace or exposed shower. Otherwise you are facing other buildings or parking lots.
Anonymous traveler
Reviewed September 22, 2018Reviewed September 22, 2018
Bali with its congestion and litter isn't really all a paradise. The moment you walk into the Trans hotel that changes. This hotel really seems to "get" the customer service/satisfaction piece. Every (and I mean every) person that we encountered over our stay was gracious, helpful and genuinely happy. As you sit by the 80 meter long pool, time and stress seems to melt away into the imported sand beach. Food was excellent, free parking was much appreciated, and the shuttle to the Shopping...
Bali with its congestion and litter isn't really all a paradise. The moment you walk into the Trans hotel that changes. This hotel really seems to "get" the customer service/satisfaction piece. Every (and I mean every) person that we encountered over our stay was gracious, helpful and genuinely happy. As you sit by the 80 meter long pool, time and stress seems to melt away into the imported sand beach. Food was excellent, free parking was much appreciated, and the shuttle to the Shopping...
I stand firmly behind my five stars - this hotel definitely earned them on service alone. The staff memorize your name - not just a few, lots of them remember who you are! Constantly trying to help, constantly engaging in friendly conversation. We felt like we were visiting friends! The pools are great (with attached bars
Serving great drinks!), location on the beach was quite pretty. The breakfast is fine, not a high point but good, again with very friendly and attentive staff. The room was...
I stand firmly behind my five stars - this hotel definitely earned them on service alone. The staff memorize your name - not just a few, lots of them remember who you are! Constantly trying to help, constantly engaging in friendly conversation. We felt like we were visiting friends! The pools are great (with attached bars
Serving great drinks!), location on the beach was quite pretty. The breakfast is fine, not a high point but good, again with very friendly and attentive staff. The room was...
Dave
Reviewed October 21, 2017Reviewed October 21, 2017