4/10 سيّئ
Robin
٢٠٢٥ مارس ٢٧
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة وحالة المنشأة ومرافقها
Needs a refit of nearly all appliances despite appearing near new (TV, fridge, Fans in room and in bathroom- didnt use the microwave but the jug worked), a chair so there is somewhere to sit other than on the bed and somewhere to put electronic appliances handy to this. Some peeling paint on ceilings points to water leaks in places. Hot water availability was also uncertain. I stayed 4 nights and no room service at all despite kitchenette encouraging own food preparation and only one very small garbage bin (and no bowl to eat cereal etc if you could find out where to buy it). Had to ask for a fresh hand towel. The existing front cafe / bar and restaurant are no longer operating and no information about nearby Metro's to get your own or alternate cafe's restaurants. New day manager trying hard to help but a proper audit is essential to establish what needs to be done. Very sad to see such an iconic cultural place going to ruin. I had also booked and paid for 4 nights in advance through Wotif but when a charge came through that a payment was going to an unknown company in the US despite the notice that there were no foreign currency charges, I responded to a scam warning from my bank and as a result my credit card was cancelled at considerable inconvenience to myself. I subsequently found out from the hotel that Exepedia owned Wotif and were responsible in the US (under a different name) for the transaction-too late.
Robin
أقام 4 ليالٍ في شهر مارس عام 2025
