"When I arrived found out elevator was out of order. I have bad knees so I was worried. But the clerk was able to get me a room on 2nd floor instead of the 3rd floor. Also, when I started up the clerk came and carried my large bag up to the 2nd. It was very thoughtful. The room was clean & fridge worked. Ok beds. Not very good breakfast. It is near a lot of stores & restaurants. I was there to go to a graduation so it was good for that kind of stay"