"The main reason I booked this hotel was to enjoy the pool party on the days I didn’t have business. Upon check-in, I was told the pool was closed until further notice. The staff did try to make it right by offering free breakfast in their member lounge (which was not good). Ultimately, I decided to move to a different hotel with a pool. Then I was charged an early exit fee of $340, even though they agreed to give me a refund for the nights I didn’t stay. Not a great experience."

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"Great hotel"

"This is a standard business hotel; the room was clean and spacious; however the property fell short in several areas. The shampoo bottle in the bathroom was empty and was not filled, the shower tank was apparently not sloped correctly and accumulated water on one corner, the breakfast buffet ran out of several hot dish items very quickly (and surprisingly they even ran out of silverware and then even plastic ware), and the reception staff was not terribly friendly."

"Staff were friendly & helpful. Room was clean & neat & relatively quiet, but worn. Overall a very positive experience"

"Newly remodeled property. The location was alittle suspect, but it was what we needed, close to the Lynx train station. The rooms were clean and comfortable. There's no central heating/air. There was plug in units in each room, but the room was cool, even though it was 95 degrees outside. ALOT of dogs at the property the day we happened to be staying there, but overall they were quiet. Staff was super friendly."

"Our stay at Great Wolf Lodge was excellent from start to finish. My son had an amazing time at the water park, and it was wonderful seeing how much fun there was for families and kids. The staff throughout the hotel were incredibly friendly, welcoming, and helpful, which made the experience even better. The room was very clean, and the entire hotel was well-maintained and cared for. Everything felt organized, comfortable, and family-friendly. I honestly have no complaints about our stay. The...

"The elevators were very slow"