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Best Western Heartland Inn

2.5 star property
Business travelers find balance at this retreat with a hearty breakfast for productive days and leisure amenities for relaxation.

Choose dates to view prices

Located in the business district, Best Western Heartland Inn blends work and play. Guests enjoy a free full breakfast before starting the day. Amenities include dry cleaning, in-room WiFi, a swimming pool, gym, and children's playground for relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is SAR 319
SAR 357 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western Heartland Inn pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 150 per stay and a fee of USD 40 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Best Western Heartland Inn?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Best Western Heartland Inn on 25 Jumada I 2026 start from SAR 319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Heartland Inn?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Best Western Heartland Inn?

Check-out is at 11 AM.

Where is Best Western Heartland Inn located?

Situated in the business district, this hotel is 1.7 mi (2.8 km) from Mattoon Peterson Park and 2.9 mi (4.7 km) from Mattoon City Hall. Kinzel Field and Sarah Bush Lincoln Hospital are also within 6 mi (10 km).

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 279 out of 578 reviews
Rating 8 - Good. 157 out of 578 reviews
Rating 6 - Okay. 70 out of 578 reviews
Rating 4 - Poor. 42 out of 578 reviews
Rating 2 - Terrible. 30 out of 578 reviews

Reviews

Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Good breakfast! Nice staff!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind workers and excellent coffee!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, great breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, good breakfast selection, and friendly front desk staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, amenities
Room was clean, breakfast was good and the interior looked to be freshly remodeled. Exterior of property could use a bit of a refresh though.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shavada

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing, very clean and the staff were friendly and very welcoming. The breakfast was fresh. I will definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Cadence

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind. The shower was making a very loud noise, getting loud as the water was hotter so I had to take a colder shower. One of the outlets by the bed for charging was not working.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pat & Dan

Location and friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service
Staff was amazing
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The staff was delightful. When I thought I'd lost my water cup, they helped me look and offered one that had been left long ago. I found mine under the car seat where it had rolled! The breakfast was good, hot and plentiful. Mandy (I think) was funny and helpful. A good experience!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
Had a wonderful stay. Clean room great service
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Sadie

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. The hotel was literally falling apart all around. The elevator look like it had been flooded, the panels in it were warped and bowed from all directions. There were paint chips all over the floor throughout, the rooms, the bathroom doors did not shut,. The room pieces of the walls were falling apart. There was a loud and very strong, salamander heater going in the lobby. The pool was not working, apparently for years now but still advertise the hotel. The bathrooms the tubs were peeling, to the point wjere metal could be seen, neyond rust. Just awful, we ended up sleeping in our car, no other hotels were available.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robert W

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility with good breakfast
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night and thought it was very clean, quiet and the staff was excellent.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was friendly and professional.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Margie

Liked: Staff & service, property conditions & facilities
Clean new and comfortable great staff
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and friendly workers. Awesome breakfast a great selection
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet hotel, even though there was work being done on the building the staff made it well aware, it was very easy to get to my room still and there were no interruptions due to the noise one of the best hotels I've stayed in will be booking best western more in the future!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service
Clean and friendly staff. Breakfast was good. Nice bedding and bed was readonably comfortable. Needed a quick stop that was dog friendly. Great place for the price.
Stayed 1 night in Apr 2024