Top Independent in Mascoutah, IL

Country Inn & Suites by Radisson, Fairview Heights, IL

10/10 Excellent

"Clean room and very nice staff"

Quality Inn O'Fallon IL - St. Louis

2/10 Terrible

"Staff at check in was not educated in how to process hotels.com."

Drury Inn & Suites St. Louis Fairview Heights

4/10 Poor

"Totally messed up my reservation. We reserved for two rooms only received one. My friend had to go and reserve a room for themselves. No one was willing to look into problem. Just blamed it on Hotels.com and advised I reserve direct with them next time. There will be no next time for this chain."

Drury Inn & Suites St. Louis O'Fallon, IL

10/10 Excellent

"Staff was very friendly! Good great- drinks great! Already great place to stay"

Holiday Inn Express & Suites Edwardsville by IHG

10/10 Excellent

"The staff at this location is always friendly and helpful. Their breakfast is really decent and the morning lady is just wonderful! So friendly and keeps things so tidy! This is always our choice in Edwardsville."

Comfort Inn Edwardsville - St. Louis

4/10 Poor

"The shower was filthy, there was hair all over the shower floor and large spots of mildew and orange discoloration. Carpets throughout the building looks to be decades old. To staff present on check out. We will NEVER stay there again"

Comfort Suites Fairview Heights - St. Louis

4/10 Poor

"We stayed 5 nights.The beds and pillows were comfortable. The towels were nice and were replaced everyday which we appreciated as we had a 94 year old with us to assist. We did appreciate the gym facilities. The staff did not hardly speak any English and were unavailable for many people who were attempting to ask questions and check out. The pool was absolutely filthy, used towels everywhere and turning green. The pool deck was slimy. The public bathrooms by the pool (both)had run out of paper towels and toilet paper midweek.Breakfast was barely adequate, most frustrating that they closed at 9 AM even on a Friday. We were unhappy that there were no coffee cup lids at all, ever. Now to the extremely important problems. We booked an ADA handicap 2 queen bed room. The beds were 3 feet high ,We had to go out and purchase a step to get her in bed at all! What were the designers thinking??!! There wasn’t 4 inches between the air conditioner and the bed. In the middle space you could not even get a walker through, much less a wheelchair. The bathroom was NOT ADA accessible in any way shape or form . A wheelchair would not fit in the door to the restroom at all! There wasn’t a shower, only a tub with a nod to disability with a small poorly bar. The whole room was VERY difficult for a mobility impaired senior. We were quite disappointed ourselves, and there was much dissatisfaction as well from the guests in the lobby and breakfast area. You need to monitor this hotel."

Drury Inn & Suites St. Louis Collinsville

10/10 Excellent

"Fav"

Super 8 by Wyndham O'Fallon

2/10 Terrible

"I checked into the room at 6pm and immediately noticed several large termites dead in the bathtub and a couple around the toilet, I turned on the water and washed them down. A couple hours later upon entering the bathroom there were several more of them in the tub yet again. I proceeded to order pizza and watch a movie. While sitting on the bed I noticed a small brown bug approximately the size of a pencil eraser crawling on top of the comforter and attempted to grab it but it dropped to the floor and blended into the wood coloring of the floor. Several minutes later a small insect was crawling on my arm and I grabbed it and it smeared between my fingers leaving a blood streak on my index finger. I then started pulling back covers and noted there to be definite signs of bed bugs within the covering and found another pencil sized bug actively crawling yet again across the top bedspread. I immediately packed my bags and headed down to the front desk. I allowed the office personnel to escort me back to the room to show him. Upon my exiting the hotel there were approx 12 other guests leaving at the same time due to the same issues. I was assured a refund from my visit on May 28th and have yet to see it. Hotels.com has reached out the property 3 times now without success of a return phone call or email is what I'm being told by Hotels.com."

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Top Mascoutah Hotel Reviews

Country Inn & Suites by Radisson, Fairview Heights, IL

Quality Inn O'Fallon IL - St. Louis

Drury Inn & Suites St. Louis Fairview Heights

Drury Inn & Suites St. Louis O'Fallon, IL

Holiday Inn Express & Suites Edwardsville by IHG

Comfort Inn Edwardsville - St. Louis

Comfort Suites Fairview Heights - St. Louis

Drury Inn & Suites St. Louis Collinsville

Super 8 by Wyndham O'Fallon

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Top Mascoutah Hotel Reviews

Country Inn & Suites by Radisson, Fairview Heights, IL

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