"Historic building. Great location, right across from Union Station and accessible to much of downtown Toronto spots. Only minor negative was that check-in process was quite slow - there was a long line even in early evening on a weekday, with only 2 or 3 staff available to help guests check in. It was nearly a 30 min wait to just check in and get room key for me! Another slight minor negative, which applies to many hotels, is that the walls are fairly thin. Seasoned travelers keep quality ear...

"Staying in the gold rooms is always a pleasure in the staff are so nice"