"It was an ok stay for just an overnight after a flight. Staff was nice and polite. Airport shuttle service was good. But the facility needs updated and maintained. Put on the 5th floor- no big deal, until the elevator broke and I had to haul luggage downstairs the next morning. And the stairwell had trash in it like someone was living/hanging out there. Kind of scary as a single woman. And j just saw the biggest cockroach in my life. The whole facility also smells really musty, like it recently...

"The property is not family friendly. Does not feel safe. Staff is great, but the property is just not maintained. Location is awesome. Price is reasonable, but the facility is not."

"This place was a complete disaster. The front desk staff was unprofessional and completely unresponsive to our family emergency. Expedia and I kept trying to call, but the man at the desk claimed he couldn’t hear the phone because of the weather. Within the 15 minutes of booking the room, I canceled due to a family emergency. The business showed no compassion. They offered no form of reimbursement or credit. As a military family who frequently travels, we understand that emergencies can happen,...

"We had a faulty fire alarm. Woke us up midnight. It kept going for more than a few minutes. Terrible."

"There is something going on and the property looks run down. "

"The first room we were assigned was visibly filthy. The second room wasnt truly an upgraded but we managed. The grounds area was not upkept especially being located downtown. They constantly ran out of towels and housekeeping were very unprofessional and rude when asked for extras. The elevators were down the entire weekend. There were creepy crawlers indicating the cleanliness of the building. "

"The staff was courteous and friendly. Central location to everything.The breakfast was surprisingly fulfilling. The only mark against the property was the elevator was not in service and we were on the 4th floor."

"The property had no hot breakfast meal as advertised since the entire kitchen and diniing area was under renovation. Instead, they provided a paper bag with one apple, one small pastry and one honey peanut bar. Possiby the price for the room was a bit lower than if the property's renovation had been completed? All in all, it was a nice and satisfactory room and property. I wouldn't hesitate to stay there again. The location including parking seemed very secure."