2/10 Terrible
Derek M.
28 Ram., 2018
Building Works in Garden!
The description would have you believe that Sa Vall is not overlooked by it's neighbours and is an ideal place to relax by the pool. Unfortunately, that is not the case at the moment, and won't be in future, as a new property is being built at the end of the garden directly overlooking Sa Vall.
Besides the constant daytime noise, the three first floor, as yet unglazed, windows of the new property directly overlook the garden and pool of Sa Vall, as we noted shortly after arrival when gawped at by builders.
Although the owner, and the property management company 'Villafinca' are aware of these works, they do not seem to consider it their responsibility to inform potential customers. A request from us to be moved to another property was not entertained and we were advised that 'this sometimes happens' and we could put a claim in at the end of our holiday! We have since found that a previous guest, through Airbnb, had raised the matter in July.
There are other aspects of the description which are also mis-leading. The grounds around the pool are at various levels, and need to be walked on with care. There is an approximate 1.5 metre un-fenced drop from one pool wall to the concrete ground on the other side, so perhaps not ideal for pre-teen children. The garden grounds beyond the pool are also unkempt (including an old pool ladder dumped in there).
The layout of the house is not as described, there is no bathroom on the upper floor, it is on the ground floor, accessed through the patio area outside the kitchen door. There is a shower room on the first floor, accessed from the third 'bedroom' and two bedrooms on the top floor. So maybe not an ideal arrangement if you're going as a group of 6.
There are a few other small issues which should be improved: no kettle, only 2 mugs, only 3 coffee cups, no wine glasses (lots of tumblers), washing line but only 3 pegs, no clothes airer inside property, difficult door arrangement coming into property (2 sets of double doors, one set opening inwards, one opening outwards, small space between), door under stairs had broken hinge, shower head in bathroom doesn't stay in holder, bath tap doesn't work as a tap, only as a shower).
A real shame, as more honesty and effort could make this a great place once the building works are finished. Village is peaceful, mountains, beaches etc. all easy access by car, plenty of space in house.
Poor effort & management let it down!
Derek M.
Stayed 9 nights in Sep 2018