"Overall we were happy with our stay. The outside if the hotel and grounds are pretty, the food in the evening and morning was to a very high standard. We stayed in a very good sized suite, which pleasantly surprisingly had 2 bathrooms with matching showers, toilet and bath. On the whole, the staff were polite and accommodating to our requests.
The reason for 4 stars, there were elements of the room and dining room which could do with some tlc. Paint chipping off skirting boards, damage to one of our baths. And dining area cleanliness wasn't as pristine as it could potentially be - stain on curtain where we were sitting, stain on breakfast menu card, cobwebs on upper wall towards ceiling and stickiness and coffee stains on edge of bar. There was at least one wedding happening in our time there so totally appreciate staff were busy but there were frequently times when staff were standing together near bar, yet there were multiple tables, inside and out, which hadn't been cleared of dirty glasses etc. And given there was a fridge in the room perhaps it would have been a nice touch to have fresh milk for tea coffee and for the complimentary water to be in the fridge too.
All in all, it felt like this hotel had so much potential to be outstanding but it was in need of management with high standards to give it the care it deserves."