Find all hotels by Handpicked Hotels in Maidstone from SAR 586

"I have stayed 4 times with work. This time I couldn't relax as I could hear scurrying around in the ceiling. Thinking this was a mouse/rat infestation, they assured me it wasn't but it was actually squirrels. They did move my room after reporting it. However if squirrels are known about, I was shocked I was put in a room with that issue. I may consider somewhere else to stay next time. "

"Great hotel but could do with some updating. Lovely, helpful staff."

"Not much of anything"

"Very nice pub and room was well presented and the radio was a nice touch "

"Excellent "

"Breakfast was good lots of choice staff and facilities great"

"Excellent choice at breakfast"

"Stayed 1 night at the hotel. Got to our room to find dirty socks and clothes by the bed. The staff need to check the rooms properly. Television channels work intermittently."

"The hotel was lovely, superbly located, meters from Westgate. The problem was we were promised a room that would not overlook the parking lot. We came back 2 times, at 12:00 and 2:30, but they said the room was still not ready, that we had to wait till 3 o’clock. We had tickets to punt down the river at 3 so could not stay, but immediately upon finishing it returned to the hotel. To our surprise they then took us to a room that overlooked the parking lot! We asked to be changed and they took us to a tiny room that overlooked a small patio, that was right beside the communal terrace, so quite noisy. It was not what we had hoped for. Having said that, the room and bathroom were pretty and clean, the breakfast was good and the location superb."