"No directions to turn on the light. Need 2 cards"

"The pictures they have in the application are way too photoshoped. The room was totally different as what they showed us in the picture. Expedia or hotels platforms have to always double check with hotels about the photoshoped pictures."

"The room was smaller than I anticipated, but the balcony was absolutely huge. But could have used a little t l c."

"...I had already mentioned that the staff is wonderful; they are very professional and helped us A LOT with our questions about Milan."