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Complutense

2.0 star property
Attentive staff and modern amenities create an ideal city living experience in this centrally located property with thoughtful services

Choose dates to view prices

Complutense sits in the heart of the city, offering a comfortable base with practical amenities like free in-room WiFi. Guests appreciate the convenience of an elevator, 24-hour front desk and luggage storage, along with staff who consistently provide attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

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About this property

Complutense

  • Hotel in the city center
  • Complutense provides everything you need. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), a 24-hour front desk, and an elevator
    • Tour/ticket assistance, a front-desk safe, and luggage storage
  • Room features
  • All guestrooms at Complutense have comforts such as air conditioning, in addition to amenities like free WiFi and room service.
  • Extra conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • Heating, daily housekeeping, and desks

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  • Housekeeping
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Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Complutense pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-out at Complutense?

Check-out is at noon.

Where is Complutense located?

Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Capilla de las Santas Formas, Convent of Las Clarisas de San Diego, and Colegio de San Ildefonso. University of Alcala and Palacio Laredo are also within 10 minutes. Alcalá de Henares Station is 11 minutes by foot.

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Reviews

Reviews

7.6

Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The room is super clean as well as the bathroom. It is very small, I mean, very. Besides the bathroom, there's nothing more than the bed and a little space around, it so be aware. Other than that, great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything in one place except they don't offer breakfast at this time, but there is a short walk from many stores and cafes.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitacion impecable, buen servicio y persona, muy atentos.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cartão

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Fue muy acojedor, buen lugar para puntos de encuentros turisticos cerca de todo. Lo unico que no tiene es desayuno el resto todo bien!!!
Stayed 8 nights in Aug 2025
Verified

4/10 Poor

RENAN GONZALO

Disliked: Property conditions & facilities
En el subsuelo y sin suministros
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue bien. La situación del hotel es buena, cercana al centro
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Especial para uno a días

Excelente. Cómodo y agradable. Tranquilo. Volveré a reservar este hotel.
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

conrado

Liked: Cleanliness
Disliked: Room comfort
Muy bien ubicado, pero la habitación es muy pequeña. El wifi no permite la conexión a internet.
Stayed 1 night in May 2018
Verified

6/10 Okay

Gloria

Liked: Staff & service
Disliked: Room comfort

Room OK however

Clean, Had to settle for twin beds, very uncomfortable mattresses, pillows terrible. Cold, no heat, no thermostat. There was an a/c unit, appeared to have instructions for heat but "not recommended'. Used the extra blankets, still cold. Several steps to entrance, and 3 down to elevator.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Paco

Hotel céntrico y bastante barato.

Hotel céntrico y bastante barato. No ha estado mal.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities

Hostal muy familiar y acogedor

El personal encantador, la situación perfecta, pero la habitación excesivamente pequeña para 2 personas en cama de matrimonio, al igual que el baño, muy incómodo por lo pequeño que es.
Verified

4/10 Poor

JAIME S

Liked: Cleanliness
Disliked: Staff & service, room comfort

Ni fú ni fá...

Yo diría que es una pensión, y no un hotel. Habitaciones bastante pequeñas, y algunas camas con colchón deteriorado. Aunque por ese precio, difícil encontrar algo mejor. Lo más destacable, la ubicación.
Verified

8/10 Good

Victor

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julissa

Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Marvin

Disliked: Cleanliness
Verified

10/10 Excellent

Carly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Verified

6/10 Okay

weiblich

Liked: Cleanliness, staff & service

Zentral gelegen, ausreichend für kurzen Aufenthalt