1/5 - Terrible
never got to see the place due to not being able to travel Hotel would not even give me a partial refund - they took over 600 euro from my bank and would not even swap my dates - terrible customer service






Friendly and helpful staff- good location
Reviewed on 31 January 2026

Perfect city break stay! Breakfast (in true Hard Rock style!) is fantastic with beautiful fresh juices, eggs made to order, great selection of continental & breads too. The room was beautiful, clean & beds were very comfortable. All staff were attentive, efficient & friendly. Couldn’t have asked ...
Reviewed on 29 January 2026

Great service, location, breakfast and rooms. I’ll be happy to come again
Reviewed on 28 January 2026

Nice apartment with laundry. Do wish it had a dryer. Unable to operate oven due to never using one like it . Overall a great stay
Reviewed on 8 January 2026

Great price value next to the airport. Recommended
Reviewed on 6 January 2026

Clean and modern room
Reviewed on 27 December 2025

You can find the perfect gifts to bring home when you visit Gran Via, a favorite shopping spot in Madrid. Discover the charming cafes and entertainment choices in this walkable area.

Catch an event at Bernabéu Stadium during your trip to Madrid. Experience the acclaimed theater scene and fascinating museums in this vibrant area.

Learn about the history of Puerta del Sol, one of the top monuments in Madrid. Visit the area's shops, or simply enjoy its restaurants.

Learn about the history of Plaza Mayor, one of the top monuments in Madrid. Experience the acclaimed theater scene and fascinating museums in this vibrant area.

Prado Museum is a popular museum in Madrid with a rich history. Experience the fascinating museums and acclaimed theater scene in this vibrant area.

Enjoy the rides and games at Parque Warner Madrid and see why people love this theme park in San Martin de la Vega. You can enjoy the cafes while in the area.
never got to see the place due to not being able to travel Hotel would not even give me a partial refund - they took over 600 euro from my bank and would not even swap my dates - terrible customer service
The timimg of my stay coincided with the "Fiesta Cervantes" which was held at the Plaza Cervantes in the Medieval Market in Alcala De Henares area of Madrid. Now THIS was a fiesta!
