Find all hotels by Independent in Mackinaw, IL

"The elevator was not working but they were able to get us a first floor room. My husband has a heart condition and cannot do stairs. Juan, the evening front desk, was very nice and friendly. Breakfast was fresh and good with a variety of foods. "

"Everything was fantastic "

"Had a couple box elder bugs in the room. The hear lamp / fan in the bathroom was not working. Breakfast was excellent, staff, bar / restaurant was also excellent. Feel the room was a bit outdated. "

"Hotel is new and located in a great location near tons of shopping & dinning "

"Room was noisy due to antiquated hvac"

"Nice hotel clean! Casino was tight on the slots no winners in our group! Comfortable beds a plus Melissa was so sweet at the front desk! Wishing the check in was a little more helpful!! I thought she could have told us about the amenities like morning coffee or something????"

"I wanted to share a concern about my stay. The toilet in my room was not working properly, and a staff member initially showed me how to fix the chain myself. Unfortunately, the issue kept happening, and I had to call three different times to have it addressed. While I appreciate the staff trying to help, I don’t feel it’s reasonable for a guest to repeatedly fix a maintenance issue during their stay. Given the inconvenience, I believe it would have been appropriate to offer some form of compensation or a small discount on the room. I just wanted to bring this to your attention so situations like this can be handled differently in the future. "

"The equipment in the fitness center was sub-par. The coffee in the lobby was often cold. but the breakfast was one of the best"

"Was a beautiful room and the nicest people I had stayed with "