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Mackay Resort Motel

4.0 star property
Unwind with drinks at the poolside bar after exploring nearby gardens. Enjoy local cuisine at Blue Gecko or relax in your room with speedy WiFi.

Choose dates to view prices

Near Mackay Regional Botanic Gardens, Mackay Resort Motel offers a warm retreat with a poolside bar, daily manager's reception, and Blue Gecko restaurant serving local and international cuisine. Unwind in the garden or by the outdoor pool while enjoying high-speed WiFi; guests praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is SAR 277
SAR 309 total
includes taxes & fees
22 Jun - 23 Jun

About this property

Mackay Resort Motel

  • Upscale motel near Mackay Base Hospital
  • Located close to Mackay Regional Botanic Gardens and Mackay Enertainment and Convention Centre, Mackay Resort Motel provides a poolside bar, a free daily manager's reception, and a terrace. The on-site local and international cuisine restaurant, Blue Gecko, features a poolside location and breakfast. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Cooked-to-order breakfast (surcharge), express check-out, and a TV in the lobby
    • 3 meeting rooms, luggage storage, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Mackay Resort Motel offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Eco-friendly toiletries and hair dryers
    • 43-inch Smart TVs with premium channels
    • Recycling, mini fridges, and freezers

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Exterior
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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 414 reviews
The price is SAR 324
SAR 359 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Mackay Resort Motel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mackay Resort Motel?

As of 23 Jumada I 2026, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on 22 Jumada II 2026 start from SAR 277, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mackay Resort Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mackay Resort Motel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Mackay Resort Motel?

Check-out is at 10 AM.

Where is Mackay Resort Motel located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Regional Botanic Gardens and Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stop after a long journey. Friendly staff, lovely room, comfy bed and convenient location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tammie

Liked: Cleanliness
Clean room, easy parking. Great breakfast options
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Delene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Large room and the friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tascha

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good location, friendly service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great location. Had everything we needed. Communication was fantastic as we had a late check in. Very helpful when my child got sick and we needed the hospital and a bit for time in our room. Highly recommend for your stay in Mackay. Easy access to everything.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities withbpool and bar/restaurant. Has everything a motel needs. Will wtay again on my return to Mackay next year.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well upkept and updated
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, neat tidy and quiet
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good and had everything we needed. The staff were very friendly and helpful. Of special note, we loved having a drink in the beautiful pool area. The restaurant does breakfast and this was excellent and very reasonably priced. Would happily come back.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean, and good food from the restaurant!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Spacious room for family of 4.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and very friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, room comfort
Good Motel with friendly staff and Good food.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The owners were great, The room service food was very good. Will definitely stay here again.
Stayed 1 night in May 2024
Verified

10/10 Excellent

TL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is excellence in everything, it was one of the best places I’ve ever stayed and I’ve stayed at a lot of places, welcoming accomodating, friendly, the food was amazing. Thank you Mackay Resort for all that you done. Will be spreading the word xoxo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very clean with comfortable beds.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The beds are so comfortable and the service was fantastic.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Jennah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quick and good for what we needed as just passing through. Staff were very helpful with late check in and organising breakfast orders for following morning. However room did appear a little dusty, light fitting above one of kids beds was also hanging out of wall and unfortunately our breakfast was cold by the time it arrived,
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Front desk staff were good, the property looked good, the rooms while clean felt dated.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

shanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
Stayed 1 night in Sep 2024