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MainStay Suites Mackay

Property class: 4.5

Choose dates to view prices

A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at MainStay Suites Mackay. In addition to a gym and conference space, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is SAR 531
SAR 558 total
includes taxes & fees
4 Sep - 5 Sep

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

A modern living room with a grey sofa, a dining table with chairs, a kitchen area with white cabinets and appliances, and a hallway leading to a bathroom.

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

A hotel room with a bed, a bedside table, a lamp, an air conditioner, and a painting on the wall.

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

A modern living room with a grey sofa, a wooden coffee table, and a dining area with a wooden table and chairs.

Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A modern hotel room with a dining area, kitchenette, and a bed.

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a bed, desk, chair, and a large mirror.

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in City Centre, a neighborhood in Mackay, MainStay Suites Mackay is in a shopping district and near the beach. The area's natural beauty can be seen at Floodway Conservation Area and Water Bird Habitat Conservation Area, while Artspace Mackay and Greenmount Homestead are cultural highlights. Bluewater Lagoon and Ken Burgess Orchid House are also worth visiting. Visit our Mackay travel guide
Map
38 Macalister Street, Mackay, QLD, 4740

What's nearby

  • A swimming pool surrounded by palm trees and modern buildings.
    Bluewater Lagoon
    8 min walk - 0.7 km
  • Artspace Mackay
    2 min walk - 0.2 km
  • Mackay Enertainment and Convention Centre
    5 min walk - 0.5 km
  • Caneland Central
    8 min walk - 0.7 km
  • Harrup Park
    3 min drive - 2.2 km

Getting around

  • Mackay Station
    9 min drive
  • Mackay, QLD (MKY)
    11 min drive

Restaurants

  • McDonald's
    13 min walk
  • BP
    9 min drive
  • KFC
    12 min walk
  • The Coffee Club Canelands Café
    12 min walk
  • Mojos
    7 min walk

About this property

MainStay Suites Mackay

  • Luxury hotel located in City Centre
  • At MainStay Suites Mackay, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a gym and conference space.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Self parking (surcharge), smoke-free premises, and barbecue grills
    • Newspapers in the lobby, a front-desk safe, and a vending machine
    • An elevator, tour/ticket assistance, and luggage storage
  • Room features
  • All 97 individually furnished rooms have perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • Other amenities include:
    • Down comforters, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
    • Bathrooms with separate tubs/showers and free toiletries
    • 50-inch flat-screen TVs with digital channels
    • Wardrobes/closets, microwaves, and toasters

Similar properties

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  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 586 reviews
The price is SAR 481
SAR 529 total
includes taxes & fees
30 Aug - 31 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in fee: AUD 25
Late check-in subject to availability
Late check-in fee: AUD 50 for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 350 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 25 per night
  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-in fee: AUD 50 for check-in between 10:00 AM and noon
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does MainStay Suites Mackay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at MainStay Suites Mackay?

As of 20 Shaʻban 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Mackay on 4 Ramadan 2026 start from SAR 531, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Mackay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of AUD 350 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for AUD 25 per night.

What time is check-in at MainStay Suites Mackay?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Early check-in is available for a fee of AUD 25 (subject to availability). Late check-in is available from 10:00 AM– noon for a fee of AUD 50.

What time is check-out at MainStay Suites Mackay?

Check-out is at 10 AM. Late check-out is available for AUD 50.00 (subject to availability).

Where is MainStay Suites Mackay located?

Located in City Centre, this luxury hotel is within a 10-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre, and Jubilee Park. Bluewater Lagoon and Caneland Central are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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