"Front desk concierge was a mixed group, some impatient and surly, others polite and friendly. The breakfast was very good and the food service staff was very helpful and friendly, especially a nice young lady named Aiko. The room was okay , beds run firm. Pillows are good. They have Toto toilets. The room is clean. The only thing I noticed was a ring of mold around the window seals, but I noticed it just before check out and didn’t mention it."

"The room was comfortable and clean. The place was convenient close to many restaurants and Shimbashi’s station. The front desk staff was helping to call many restaurants to make a reservation during Friday, thank you."

"Ultra modern urban hotel, the room is small (which is normal in Japan) but very efficient. Convenient stores, restaurants and shopping streets right outside the hotel."

"Loved it!"

"Breakfast was mediocre at best nothing fresh limited variety "

"Clean rooms, courteous staff."

"It was Excellent the b Hachioji with a greatlocation, extremely clean and comfortable. The staff were friendly,Would definitely recommend! "

"Elegant good value hotel. Deluxe room a great size for Tokyo. Exceptional, varied breakfast Helpful, friendly front desk crew"