"Overall, I had a comfortable stay. The hotel was clean, full of historic charm, and conveniently located close to the main attractions.
The biggest disappointment was the level of customer service. Unfortunately, nearly every staff member I interacted with—from the front desk to the restaurant—came across as unfriendly and uninterested in welcoming guests. Simple questions were often met with brief, impersonal responses and little to no warmth. Basic courtesies such as “please,” “thank you,” or...
"4 stelle decisamente finte , e in realtà un 3 stelle di livello scarso sopra una stazione di servizio.
Camere vecchie con letti poco comodi e la colazione lascia molto ma molto a desiderare.
Unica nota positiva lo staff estremamente gentile"
"Overpriced.
When first arriving at reception to check in I said “Hi I’m here to check in” with the receptionist saying “where’s your passport then.” Overall very rude staff member and gave a horrible first impression of the hotel.
Secondly the shower and sink were both blocked meaning the bathroom was a swimming pool- not what I expected for the price payed.
Very disappointed overall and would not recommend even though the pool on the roof is nice."