"It was nice and clean. Near to the cruise port"

"The place was generally kept clean. The check in process was a little challenging since there was only one staff to handle a flood of people. The room was very comfortable and spacious. The amenities were adequate for its purpose. The in-house restaurant was very good. The breakfast buffet was adequate for any traveller. The location was close to town center with plenty of shops to choose from. And, it was close to the cruise port where we would embark for another journey."

"I had to go find a staff to check in, but I was still happy with the service."

"We had a terrible experience dealing with the manager of the property. Perhaps the worst manager we ever dealt with. He had problems logging into his system, but all he could tell us was "I cant help you". We had issues with check ins, the room smelled smoky and air ventilation system was broken. We informed the manager and he responded "oh all the rooms have this problem. The AC system in all rooms are broken. All rooms are booked tonight and we cannot switch you to another room. There is...

"Lovely staff, car park was very close, clean and comfortable, would recommend. Restaurant was good but only one chef but the staff member who served us was great. He made sure we had good service."

"A clean and comfortable room which had all we needed. Parking was in a nearby multilevel carpark, a 5 min walk away. Staff were very helpful and friendly at all times."

"Given a room next to elevator that developped a scratching or screeching noise everytime anyone used it. Place was busy so could not get different riom and neither Expedia or Premier Inn gust services made it clear how to get some compensation. For four nights we could not enjoy the room or sleep well ."