"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"Hassle free and clear instructions on checking in."

"All good, nice pub as well"

"T"

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"Claire was really welcoming & friendly. Room was clean , plenty of space & nice and warm."

"What a hidden gem, lovely cosy hotel, spotlessly clean, very comfy beds, great breakfast - all topped off with a lovely welcome and excellent value. We would stay here again without hesitation."

"Room and bathroom were very clean. The only difficulty was communication on how to get into the building which required a code. "