"We were very happy with the room and cleanliness and amenities. Only one negative, aircon in room didn't work and it got pretty warm there as weather was hot at the time of our stay."
"Brand new hotel in a convenient location - easy walking distance to the station and the cathedral. Parking arrangements in the nearby Forum multi-storey worked well. Staff especially helpful while getting used to the new facility themselves. Quality of food excellent both at breakfast and for all-day dining in the ground floor open plan restaurant. Prices above average but value for money in terms of quality. We came here for the Three Choirs Festival and were pleased to find a good quality hotel within easy distance to and from the Cathedral. We were given an accessible room with additional facilities to accommodate someone with mobility issues. 5 Stars all round."
"We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend."
"We had bed and reakfast, very good value. Good location right in the heart of Hereford and close to the Cathedral. Parking at the rear of the hotel is limited.
Very nice breakfast and staff were wonderful."
"Bed was lovely and comfortable. Room was very nice. Struggling to get in and out of the shower.
Staff on the whole were lovely but felt there was an atmosphere of discontentment amongst staff.
Food expensive with service charge added without giving us the opportunity to say no.
Rats running around the skip outside. Needs a general paint job outside.
Leaving on a positive the breakfast was lovely."