Find Hotel with a Concierge in Lucca

"Very private property set in beautiful gardens. Very clean and all facilities required for a stay. I particularly liked the small garden. Some groceries left from previous tenants very helpful as we arrived before the shops reopened. My only comment would be is that the door key was tricky and took me a few tries to get it. The WhatsApp video showed all we needed to know about passcodes and was easily learnt. It wasn’t helpful for my husband that it was extremely hot when we arrived and although...

"The staff was very welcoming and there were laundry facilities in house. They brought up a lovely and delicious breakfast tray with many options. They room was clean, roomy and comfortable. I’d visit again!"

"Friendly staff, great breakfast, close to main sights. Accommodation slightly dated, beds very comfortable."

"The staff is very friendly and helpful. And pretty neat to stay in a palace!"

"Very nice property with lovely service Room was large and decor was very pretty Bathrooms could definitely use an aesthetic update, but are clean and functional"

"Restaurant for breakfast and dinner was great. Staff, both reception and servers, were helpful and friendly. Beautiful location in the country. "

"Our stay was incredible. Perfect location, staff was friendly and extremely accommodating. Went above and beyond to make sure we were comfortable and welcoming Loved the city and the patio and hot tub was exactly what needed after traveling for 5 days through Italy. "

"The Hotel San Marco is a modern hotel with every amenity for the traveler, including hotel bicycles and umbrellas! The location is just a few safe, walkable blocks to the historic walled city. A large buffet breakfast selection starts the day, and a glass of wine at the pool area is a welcome rest at the end af the day. Every staff member is cheerful, helpful and accommodating. We highly recommend this hotel."

"Great welcome. "

"The entire staff was excellent. In particular the front desk staff provided friendly and helpful assistance, and made us feel like honored guests each time we walked into the lobby. "