"Upon arrival their was no parking available unless we parked away from the hotel which was a 5 min walk from the hotel and not secure parking. When checking in we were asked for a £40 depisit which was not menyioned when booking the hotel.The payment was taken from our account immedietly but not returned to us immedietly and told it would take up to 5 days to be returned. Unfortunetly we did not stay the night in the hotel as a mouse trap was found in the room which unsettled my family. Not...

"The room was very tinny. No AC, no fridge, the safe did not work. The window was very small. The weather was very hot and with that small table fan they provided could not get the job done. I spent most of my time outside as the room felt like I was in a prison."

"The staff and the food were excellent and without fault. The rooms are similar to other Best Western hotels I've stayed in, in so much as they are a little dated, however the venue was quiet and I had a good nights sleep."

"Hotel aconchegante, estilo londrino! Ótima localização!"

"They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator"