"Very Good"

"I stayed during a heatwave and the property had no AC making the room impossible to sleep in. The room was also infested with mosquitos and tiny bugs, in the morning had multiple bites across my skin and had an extremely uncomfortable night. The second night I decided to leave as it was pointless to try to sleep and just took the earlier coach home. Staff were very kind, however there was nothing they could do as the hotel is just not in good enough condition."

"We recently stayed at this hotel. The location of the hotel is great if you want to be near restaurants and shops. When we stayed there London was experiencing a heatwave in the 89's and 90's. Shortly after checking in we realized there was no air conditioning in the room. There is air conditioning in the lobby. The room had two small table fans and the window only opened an inch or two. With no air circulation and air conditioning the room felt like a sauna. The room was unbearably hot. We...

"Hotel aconchegante, estilo londrino! Ótima localização!"

"They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator"