"My stay at Hotel Stamford Bridge was genuinely disappointing and, frankly, forgettable. Even as a Gold member, I received an upgrade to a room that was small, dark, dated and dreary. The furnishings made it feel more like somewhere to endure than relax. The shower pressure was also extremely poor, and I dread to think what the standard rooms are like. The service was equally underwhelming. Reception was almost non-existent, with staff who were polite but showed little warmth, engagement or...