"Good Points:- 1 - Excellent Shower 2 - Very clean and modern 3 - Very helpful staff 4 - Excellent location Bad points:- 1 - Please check your charges from Cafe Avignon on 1st Floor. They don't provide you with an itemised bill - just a charge on your card. 2 - Air con unit is extremely noisy !!!! 3 - Room was small in comparison 4 - They dont make it clear that there is complimentary coffee available at Cafe Avignon."

"Only reason 4 star was because of Dani or else I would have given it lower. Dani was the only staff that is exceptional. She was friendly, and helpful. She made up for the rest of the staff, especially the ones in the cafe, it’s like they hated working there."

"Staff was outstanding - Luis at front desk was as good as any hotel staff I've encountered."

"Excellent location, easy walking to so many iconic sites, Broadway shows. We had a fabulous view of the Empire State"

"Overall, an amazing experience."

"Great stay! Team was great. Nathaniel was amazing!"