4/10 Poor
Paige
8 July 2022
Disliked: Cleanliness, amenities, property conditions & facilities
Communication on how to access the apt. was good. Once inside, we found signs in both bathrooms stating not to flush toilet tissue down the toilets?! I called about this and 'owner'? said to use the very small bins beside each toilet to place our soiled toilet tissue. We were two families and 5 people between us. We asked for garbage bags at least for the bins which they did bring. During our stay, the man called & asked to drop off larger bins, but I said we were fine since we did not want anyone to enter when we were not there. He still dropped them off inside the apt. door. My friend did state to him that he should advertise that you can't truly use the toilets easily if this is a permanent issue, as most people expect to flush their tissue after toilet use. This was a last minute choice as our previous one canceled on us. While the owners made an attempt to fix up the apartment and create a clean environment, we found much dust under the beds, an old AC duct and an old AC hole in a board in the window of the bedroom where my sons slept, bringing in outside heat, bugs and street noise. We found mouse droppings in a leftover bag of sugar and a dirty mop sitting in one of the small bathrooms. No air circulation, expect for electric fans which pumped out hot air from the back. Can't imagine staying during hot summer days. With so many London choices, a hotel room which cost just as much as the apartment would have been luxury. Ask about toilets before reserving.
Paige
Stayed 6 nights in Jun 2022