Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free offsite parking
Free self parking on site
Conveniences
24-hour front desk
Guest services
Multilingual staff
No housekeeping service
Wedding services
Accessibility
Elevator
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon
Frequently asked questions
Is Grand Sapphire Hotel & Banqueting pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Sapphire Hotel & Banqueting?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Grand Sapphire Hotel & Banqueting?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Grand Sapphire Hotel & Banqueting?
Check-out is at 11:00 AM.
Where is Grand Sapphire Hotel & Banqueting located?
Located in Waddon, this hotel is within 12 mi (20 km) of Westminster Bridge, Chessington World of Adventures, and Westminster Abbey. Big Ben and Harrods are also within 12 mi (20 km). Croydon Waddon Station is 23 minutes by foot.
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Grand Sapphire Hotel & Banqueting Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice hotel with good decor. In-house caterer can provide indian room-service meals which are tasty. Convenient location if driving, or a 10-20 minute walk from restaurants and shops. Parking can be very tricky during events.
My room was next to a dumpster company, they made a lot of noise early in the morning.I could not sleep well after a long trip.
Room 221 should not be rental out on Nobody…. Not even a dog! The noise is too much, especially early in the morning.
The staff was very helpful and the room was cleaned well, the buffet offered for the mronings was pleasant. It was easy to navigate in the hotel and the staff were very helpful with whatever we needed. Would recommend!
It was without doubt the best hotel i have stayed in. Much better than premiere inn. A real gem in London
Anthony
Stayed 1 night in Feb 2025
2/10 Terrible
Amir
31 May 2025
Disliked: Amenities
Don’t stay here, I know you get what you pay for but this place is a dump…
The location is acceptable provided you are aware that this is an industrial area but one would think that they would have the drive to ensure that the guests would have a pleasant experience but this is miles away from that !!!
- Service levels are very poor, room not cleaned and then asked to take towels our selves and wait till the morning as the cleaners have gone home.
- AC does not work in most rooms, had 2 rooms and changed rooms but AC did not work even in the new room.
- Parking at the hotel a major issue, advertising for parking being available but none is there as too many events are going on at the location.
It's a nice, pleasant hotel. I am grateful to the hotel for extending my stay for a further few days. The customer service at reception was cold at times, but apart from that, it was decent.
Lovely room. Clean. Lovely bathroom.
No lock on the door. You need a key card to get in but you can’t lock it from the inside.
Staff are pleasant but not welcoming.
Main desk wasn’t always manned. Short answers not very receptive for reception