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Cranley Hotel London

3.5 star property
Hotel with a 24-hour front desk, near Kensington High Street

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Photo gallery for Cranley Hotel London

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board
View from property
View from property
View from property
View from property

Reviews

4.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Penthouse

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Air conditioning
Heating
TV
Hair dryer
Bathrobes
Designer toiletries
Shower/tub combination
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room (with Four Poster Bed)

Highlights

Air conditioning
Heating
TV
Hair dryer
Bathrobes
Designer toiletries
Shower/tub combination
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Traditional Suite

Highlights

Patio
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Heating
TV
Hair dryer
Bathrobes
Designer toiletries
Shower/tub combination
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
10 Bina Gardens, South Kensington, London, England, SW5 0LA

What's nearby

  • Natural History Museum - 9 min walk - 0.8 km
  • Imperial College London - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Royal Albert Hall - 16 min walk - 1.4 km
  • Hyde Park - 18 min walk - 1.5 km

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Club Lounge - ‬3 min walk
  • ‪The Stanhope Arms - ‬5 min walk
  • ‪Hjem - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Humphrey's Bar - ‬4 min walk

About this property

Cranley Hotel London

Boutique hotel near Natural History Museum
Close to Imperial College London and Victoria and Albert Museum, Cranley Hotel London provides a free daily manager's reception, a terrace, and a library. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, continental breakfast (surcharge), and bike rentals
  • Multilingual staff, a 24-hour front desk, and luggage storage
  • Free newspapers, smoke-free premises, and a reception hall
  • Guest reviews speak well of the location
Room features
All guestrooms at Cranley Hotel London feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Designer toiletries and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, French, German, Italian, Polish, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.95 per person
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Area rugs in public areas
  • Elevator

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9.95 per person
  • Nearby parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

Is Cranley Hotel London pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cranley Hotel London ?

This hotel doesn't offer parking.

What time is check-in at Cranley Hotel London ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cranley Hotel London ?

Check-out is at noon.

Where is Cranley Hotel London located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Cromwell Road, Natural History Museum, and Imperial College London. Kensington High Street and Hyde Park are also within 1 mi (2 km). Gloucester Road Underground Station is 6 minutes by foot and South Kensington Underground Station is 10 minutes.

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Cranley Hotel London Reviews

Reviews

4.8
Rating 10 - Excellent. 91 out of 1001 reviews
Rating 8 - Good. 155 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 224 out of 1001 reviews
Rating 2 - Terrible. 360 out of 1001 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and lovely staff, the bed was super comfortable - certainly met all of our needs for sightseeing
Stayed 1 night in Oct 2023

6/10 Okay

Mike

Disliked: Property conditions & facilities
Room basic, dated but clean. Breakfast poor. Location excellent.
Stayed 2 nights in Jun 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Except for the location, this is a bad choice for visitors.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 1 night in Oct 2023

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was shut when we arrived and still haven’t been given a refund
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some parts were worn but this is an old building,, all looked clean staff friendly breakfast limited but for the price overall good value . I would use again. Location good
Stayed 1 night in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very flexible staff
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Weekend in Kensington

We really enjoyed the hotel. I agree with some reviewers comments about worn carpets and light bulbs out in the hotel. However, our room was large and comfortable, the location near the Gloucester St tube station was great, and the neighborhood was quiet. The hotel was clean and had the amenities we needed.
Stayed 2 nights in Aug 2023

8/10 Good

David

Liked: Room comfort

Faded glory but I’d go back to stay again

A little ragged around the edges but good value and a great location. Images are accurate but perhaps taken in the 80’s!
Stayed 3 nights in Sep 2023

6/10 Okay

Andrew Proud

Liked: Staff & service
Disliked: Amenities
Property needs some repairs, TV in room had no power cabl3, no remote, wallpaper was coming off in the bedroom, bathroom tap kept dripping, some draws were broken. Staff where friendly and kind. Furter the hotel is good to stay if you just need to sleep in the room.
Stayed 2 nights in Feb 2024

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Wet and dirty carpets, this hotel should not be on hotels.com - pictures looks good, but the condition of the hotel is absolutely rubbish.
Stayed 2 nights in Feb 2024

6/10 Okay

Beverley

Liked: Staff & service
Very quaint and comfy beds only down side no glasses or cups in room
Stayed 1 night in Sep 2023

2/10 Terrible

susana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

The most awful hotel i have ever been. No breakfast, horrible service, dirty
Stayed 4 nights in Feb 2024

2/10 Terrible

Abolghasemi-Malekabadi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fawlty Towers

This hotel is in the hand of reciver administrator and should have never been promoted.. no staff, no facilities, ripped furniture, no kettle, no towels. It was every one's opinion whom was staying there. I shall be claiming my money back
Stayed 2 nights in May 2024

2/10 Terrible

Cyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos and amenities advertised are false. Do not book here. 20 people told us when walking in that the place was not as advertised. Dirty establishment.
Stayed 2 nights in May 2024

2/10 Terrible

lucy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most disgusting hotel I have ever had the misfortune to stay at. THIS SHOULD BE REMOVED FROM YOUR SITE - the pictures are nothing like those displayed on the website.
Stayed 1 night in Mar 2024

2/10 Terrible

Olaf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This Hotel is old an a lot is damaged. The only good thing was, the bed was clean. We did not get towels and everything was dirty.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities
Great location of the hotel. However, the hotel wasn’t what I was expecting. It wasn’t clean with the curtains having stains on. The bedding was okay although only one pillow per person. The rooms curtains were falling off. In addition there was water marks and stains on the paint, also the carpet had rips in etc.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best

Good location but the rooms are very tired. Ants in the bathroom, ripped curtains and the staff can barely speak English.
Stayed 1 night in Aug 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

The hotel was nothing like an “upscale hotel” Dirty, damaged and needs a lot of work done. Looks nothing like the photos advertised. And what’s with the big holes cut out of the windows?! Would never stay there again
Stayed 1 night in Jun 2024

4/10 Poor

Gabriele

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is in a great location with large rooms, but the state of it is not good at all and the owners/managers let clients down. Personnel was polite and obliging.
Stayed 1 night in Nov 2023

6/10 Okay

Giles

Liked: Room comfort
Disliked: Cleanliness

Faded glory

Room was a bit tired and dirty. Window did not lock, carpet was dirty, shower head was dirty. Breakfast was extremely basic.
Stayed 2 nights in Mar 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
No hairdryer or coffee & kettle in the rooms. Breakfast was ok but basic. Need a new toaster. Otherwise good value for money and an excellent location for visiting London. Underground is walking distance away and there are take outs, restaurants and Sainsbury's, Tesco, M&S etc in walking distance. No smoking is allowed which is an extra bonus. Clean and tidy rooms. Will go again when visiting London.
Stayed 2 nights in Mar 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced nothing like the photos its being mis sold crap creepy rooms,its a £50 deposit and they take all your details and write them down. If you pay cash you get the money back when you leave. Stayed for 2 nights then moved to the Brompton .
Stayed 2 nights in Feb 2024

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRENDOUS DO NOT STAY HERE UNSAFE DIRTY VILE

Absolutely horrendous hotel. Looks NOTHING like the pictures. Filthy, skanky, drunk men everywhere, doors dont lock, carpets threadbare, sheets disgusting, bins not emptied, stained shredded curtains hanging from the windows. staff said "take it up with Expedia"
Stayed 1 night in Apr 2024