"They charged us €40 to check in before 3:00, we arrived at 2:15. Our room was just ok. Lots of stains on our carpet, toenail clippings on the floor, marks all over the walls, and our shower leaked the whole time. We had to call the front desk to have our room cleaned after returning to find it was not clean for 2 days. When they came he acted like it was an inconvenience to take our overflowing trash bins. They say they donate to charity every time they don’t clean your room, they must have...

"Great hotel with a spacious standard room well equipped and very clean. The location is perfect for the city of London and also near Convent Garden so very convenient and central. Would highly recommend."