"This was our third stay in as many weeks. The beds are fabulous and comfortable, and the breakfast buffet is top notch! Lots of selections, and the food is fresh, and kept topped-off and refilled very quickly. We had a little incident with the driver who picked us up from DIA on 8/9/2026, around 11:30-11:45pm. He overloaded the bus, which I know is not legal; people were standing between the seats during the ride, and getting jostled all over the place. My biggest concern, though, was this guy's driving. Every time we've taken their shuttle to/from DIA, we've always had a different driver. Yes, they are quite speedy and efficient, which I completely understand. But this driver last night was crazy. He was speeding - very high speed - through residential streets, and into the hotel parking lots. This was beyond speedy and efficient; the man was dangerous, and put us and himself at great risk. We did tell the manager on duty... I think her name was Karina??...and gave her his description. She said she knew who he was, and would be looking further into this matter. It almost seemed like he didn't want to make another trip back to DIA, so he just crowded all of us on one bus, then drove like a bat of out hell. Everyone else we encountered, either at the hotel, or the other drivers - zero complaints. Everyone we interacted with was pleasant, polite, respectful, helpful. We'd absolutely stay again, but I would pay for an Uber rather than ride again with the driver from last night!"
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