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"My room was canceled"

"I rarely leave negative reviews, but this hotel was one of the worst places I’ve stayed. The room was clearly not cleaned before our arrival. The bath towels were visibly dirty, with large stains on them, and the second towel was in even worse condition. The bed sheets were no longer white but gray from age and repeated use, and the comforters had numerous cigarette burn holes, even though the room was designated as non-smoking. The bathroom sink was dirty, and the faucet was covered with grime...