"Room not that clean. Bathroom fan didn't work. Some mold on bathroom. Smoke alarm went off early in AM. False alarm. Overall property in disrepair. Staff disinterested. First time staying at a Premier Inn and probably my last. "

"All round excellent overnight rest between ferry arrival and train to London."

"A clean and comfortable room which had all we needed. Parking was in a nearby multilevel carpark, a 5 min walk away. Staff were very helpful and friendly at all times."

"Breakfast is pretty good. Uber is easy to get on and off at the park lot."

"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a...