"The location of this hotel is excellency, right off front door has a bus go to west lake, if you prefer to walk, west lake is 20 more minutes walking distance. The hotel also offer the free umbrella for customers to use. I will stay in this hotel if I come to HongZhou again. "

"I loved the location and the spacious room (suite). The room was clean and well-designed. Some nice free amenities like drinks and snacks are provided daily."

"细心为客户开床，准备好拖鞋在床边。有欢迎水果，丰富的早歺。从机场接送客人到酒店。服务员专业及有礼物。最印度深刻是床边放了一张手写的短信息，很细心"

"Resepsiyondaki görevlilerin çok yardımsever olması, oda konforu"

"Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks."

"The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. "

"環境十分之好，職員十分幫忙，找不到路還會出來接"