"The staff made the stay enjoyable. Friendly and helpful. I had left the lught in my car on all night and it wouldn't start. A young man that works for you gave me a jump start. Wvwryine was accommodating and the room was comfortable. "

"Good location, clean rooms, helpful staff. Thanks!"

"The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street."

"Lovely hotel, awesome location I really appreciated being able to relax in the garden/ pool area and restaurant after check out"

"lovely building- room was gorgeous and opened up on to a garden/deck which was a lovely space. friendly staff. highly recommend"

"Clean room, lovely staff, wonderful lake views"

"Spacious room, beautiful view of Lago Villarrica. Good breakfast, though a bit heavy on the carbs. Staff was helfpul, though most had limited English--Apple Translate definitely helped. Steep, long, narrow driveway from highway up to hotel was a little intimidating, but luckily we never encountered another vehicle on it. Very good value for the price. "

"The host is the most wonderful person. Her kindness alone is the reason to choose this place. I had some significant flight delays and she accommodated me without hesitation (differently from expedia itself which proved to be unhelpful). When she saw the amount of luggage i had, she even gave me a bigger room. She prepared an early breakfast for me to accommodate my schedule. She is really a fantastic host. The place itslef is very comfortable, very clean, and very convenient. When in Pucon,...