"The room was very clean, smelled really nice, and was thoughtfully laid out. The staff were all super helpful and courteous, they've been very professional each time I've stayed. The restaurants and bars are immaculate and serve delicious food and drinks, and all the staff there were attentive and accommodating and very friendly. The only cons I could list were that the spa closed very early, it seems like a 4pm close time on a Saturday is a little strange especially when check-in is at 3, and...

"The staff!"