"The central forced-air heating had been turned off throughout the hotel after a recent heat wave. When we checked in it was 13°C outside and the room heat would not turn on. The Duty manager was unable to turn it on after five phone call attempts, requiring 20 mins wait each, allthis lasted until past 2AM, and waked-up by this manager calling to see if it was working yet. It was not, it was blowing colder air in to our room. He tried to move us to another room and same issue there, after 30mins...

"Great meal deal"

"Really heavy air freshener smell in rooms and hallways (instant headache!), only 1 of each towel so we had to share after a shower, weird entry/drive way with awful speed bumps. Comfy bed, reasonably quiet until 4am when people start getting up and leaving...."

"Close to Gatwick airport. Young gentleman on desk very helpful. Directly attached to a nice pub/restaurant"

"The bed was really uncomfortable, which was a surprise for a PI, as they pride themselves on the bed comfort. The bar was open late which was great. The parking is small, only 17 spots and you pay for this daily. "

"Not good"