"The concierge are more interested in selling membership than help you to choose some attractions Specially one named Ariel very rude person and disrespectful"

"cute property, good location and very clean"

"This was our second visit to playa palms. It’s a few blocks from the main strip in Playa del Carmen and a great quiet place to relax. They have comfortable beds and will bring you a great breakfast you can enjoy on your private balcony"

"Everything was nice with the room, it was clean and had everything we needed. The hot tubs weren't working properly but the pool was really nice."

"Todo bien excelente, las personas de recepción muy amables, la piscina sufientemente grande y su área de estar es muy cómoda"

"No late check outs."

"Great location and easy access."

"Poca información sobre las instalaciones no tiene playa mi habitación no servía el internet y para cómo se descompuso la chapa de la Puerta como lo ponen deja mucho que desear"

"😆"

"Muy bonito lugar todo súper limpio la comunicación con el personal bueno"

"Agréable d’avoir accès à une piscine quand il y a des sargasses dans la mer. On y dort bien et les serviettes de plage sont appréciées"

"El departamento cuenta con todo lo necesario"

"Love this property!!! Amazing rooftop pools, gym & bar. Sad they closed the food services...it would be good to have light snacks at least like chips & salsa, etc that the bartender could easily serve. Happy that any of the past temporary water, AC, & internet issues have been resolved as everything was excellent."

"Prior to checking in the host sends you a code for the front door, your room is open and the key is in it. I had a great little room perfect size for one or two people that plan to spend days and evenings out exploring. I’m definitely considering this location next time I head south."