"Clean room "

"Garbage ownership. Booked a double bed room a week in advance only to drive 4 hours there for the girl at the counter to tell me they only have a king size bed available. I have a family of 4 and that’s not going to happen. She told me that was a normal thing and didn’t even apologize. They found me a room at another property they own and it’s only a 2 star hotel and they didn’t refund me the difference between the 2. These people are scum and they run the hotel the cheapest way possible. Will...

"After a long day on the road, my wife and I were looking forward to a swim in the pool, but the water was freezing. I stuck my foot in and there was no way I was getting in that cold water."